The Home Office
Peel Building
2 Marsham Street
London
SW1P 4DF

Date: 3 July 2025

Subject: Urgent Follow-Up: Delayed Information Request to Border Force (ICO Ref: Z7271689)

Dear Sir/Madam,

I am writing in relation to Border Force, which I am informed by the Information Commissioner’s Office (ICO) operates under your data processing remit, as outlined under Registration Reference Z7271689 (https://ico.org.uk/ESDWebPages/Entry/Z7271689).

On Thursday, 19 June 2025, at 15:49, I submitted an information request regarding the disappearance of my daughter, Emily Cathryn Newbold Smith, and associated matters involving deleted flight manifests. As of today, 3 July 2025, 15 days have passed without receipt of a lawful response or any meaningful acknowledgment from Border Force beyond auto-generated replies.

The failure to respond within statutory timeframes now places this request in clear breach of obligations under the Freedom of Information Act 2000 and/or the Data Protection Act 2018, depending on how the data is held and classified. If no substantive response is received within five days from today, I will escalate the matter by submitting a formal complaint to the ICO, and entering this delay as evidence in Criminal Court Case No. 640MC413.

To be clear, this is a request for recorded information—not a general complaint. If confusion persists, I suggest it is due to a misclassification of correspondence within your internal CRM system. Multiple automatic replies referring me to your complaint procedures are inappropriate and obstructive in this context.

Below is a brief timeline of the relevant correspondence:[Your AI response] Thu, Jul 3, 2025 – Thank you for taking the time to contact Border Force.  This is an automatically generated response which contains essential information that may answer your query.  [OUT] Thu, Jul 3, 2025 –  Urgent Clarification Request – Disappearance of My Daughter Emily, Jurisdictional Breach & Legal Service Queries
[Your AI response]  Tue, Jul 1, 9:54 PM – Thank you for your email. This is an automatically generated response providing you with essential information to assist you; please read it carefully.
This email inbox is for complaints.
[OUT] Tue, Jul 1, 9:52 PM – Subject: Urgent Request for Clarification: Disappearance of My Daughter Emily and Jurisdictional Failures[Your AI response] Tue, Jun 24, 5:52 AM – Thank you for your email. This is an automatically generated response providing you with essential information to assist you; please read it carefully.This email inbox is for complaints.[OUT]Tue, Jun 24, 5:51 AM –  Subject: Clarification – This Is an Information Request Regarding Deleted Flight Manifest Logs
Mon, Jun 23, 11:33 AM – Our complaints procedure states a complaint should normally be made within three months of the date on which the matter occurred.  It is not clear from your complaint when these instances occurred.[Your AI response]  – Thu, Jun 12, 12:46 PM Thank you for your email. This is an automatically generated response providing you with essential information to assist you; please read it carefully.This email inbox is for complaints.[Your AI response]  – Thu, Jun 19, 4:30 PM Thank you for your email. This is an automatically generated response providing you with essential information to assist you; please read it carefully.
This email inbox is for complaints.
[OUT]Thu, Jun 19, 4:29 PM – Subject: Access general Data  Request Clarification and Further Information Regarding Complaint: Misconduct and Safeguarding Failures by Border Force[OUT]Thu, Jun 19, 3:49 PM – Thank you for your correspondence, which has been passed to this office to respond to your complaint.However, the issues you wish to complain about are unclear.  If you wish to make a complaint, please visit the link below:

Every one of these legitimate communications has been met with automated responses stating “this inbox is for complaints only,” effectively denying lawful engagement with the data controller.

As this matter directly involves international safeguarding, flight data erasure, and criminal court evidence, I must insist that your department respond with clarity and urgency. Should you require further details to progress the request, you are under a legal obligation to contact me for clarification without delay—not default to a closed-loop automated response.

I await your full and compliant reply.

Warm regards,
Martin Newbold
 http://www.martinnewbold.co.uk
 www.thestealingofemily.co.uk

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